Contact & Locations

Our regular office hours are:

Monroe Location:

• Monday – Thursday, 8 am – 5 pm
• Friday, 8 am – 12 pm

Ruston Location:

• Wednesday, 12 pm – 5 pm

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Louisiana Pain Care and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (318) 323-6405. A doctor is on-call 24 hours a day. Your call will be returned promptly.

At Louisiana Pain Care, we accept workers’ compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call our office at (318) 323-6405 to find out if we accept your plan.

Please bring a copy of your most current Medicare or insurance card to your initial appointment. As a courtesy, we will file the insurance claim for you, but the patient is responsible for the payment of all fees, regardless of insurance coverage or status of any claims. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit.

For your convenience, we accept cash, checks (with valid ID), Visa, MasterCard, Discover, and American Express.

Without insurance, a cash payment in full is required at the time of service. Payment plans can be arranged for patients without insurance coverage, or whose procedure is not covered by insurance. However, financial arrangements must be made prior to your appointment.

For all questions related to your bill or insurance, please contact our billing specialists at (318) 323-6405.

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Self-referrals are accepted at Louisiana Pain Care. You will be asked to provide office notes and X-ray/MRI reports from any other physicians that have previously evaluated your pain. These records must be submitted for physician review before an appointment can be made.

Providers at Louisiana Pain Care have hospital or surgery center affiliations with:

• ArkLaMiss Surgery Center
• Advanced Surgery Center of Northern Louisiana
• Glenwood Medical Center
• Northern Louisiana Medical Center – Ruston
• P & S Surgical Hospital
• St. Francis Medical Center

Prescriptions and refills for established patients of Louisiana Pain Care are routinely issued during our regular office hours (see above). You can make your request by calling our office at (318) 323-6405.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.